Soft Payment Reminder Email Just After Due Date

Sending a gentle payment reminder right after the due date preserves goodwill while prompting payment. Use this email template for your first overdue touchpoint.

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One-time payment for a basic reminder pack.

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When to use / send

Checklist / what to include

Invoice #{{InvoiceNumber}} and {{Amount}}
Due date {{DueDate}} (mention it passed)
Brief thanks for their attention
Direct payment link {{PayLink}}
Polite close (no threats or demands)

How to use

Copy/paste template

Hi {{Name}},

Just a quick reminder that invoice #{{InvoiceNumber}}, totaling {{Amount}}, was due on {{DueDate}}.

If you’ve already sent payment, thank you! If not, you can pay online here: {{PayLink}}.

Let me know if there are any issues.

Best,
{{YourName}}
{{Company}}

Follow-up plan + common mistakes

Don’t send a second soft reminder—move to a firmer message if no response.
If you get a reply but no payment date, reply and ask for the date.
Don’t pile on multiple messages in 48 hours—allow breathing room.

FAQ

Use only once for frequent late payers, then escalate to firmer, date-based messages.