Overdue Invoice Subject Lines for Escalation

Subject lines decide whether your reminder gets opened or ignored. Use these escalation-style subject lines to get a response and a payment date fast.

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When to use / when to send

Checklist / what to include

  • Include invoice number #{{InvoiceNumber}} when possible
  • Include amount {{Amount}} if your industry norms allow it
  • Signal action: “payment date needed” / “scheduling confirmation”
  • Keep it under ~8 words for mobile
  • Avoid ALL CAPS and aggressive language

How to use

Copy/paste template

Follow-up plan + common mistakes

  • After sending, follow up once by phone within 24–48 hours
  • If they reply without a date, ask again for the exact date
  • If they confirm a date, restate it back in writing immediately
  • Don’t rotate subject lines every email—one shift maximum
  • Don’t use threats in subject lines; keep consequences in the body
  • Don’t bury the invoice number—make it easy to route

FAQ

Yes when possible. It makes routing easier inside AP and increases the chance of a fast response.

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