Firm Payment Reminder Email Template

When friendly nudges don’t work, switch to clarity: what’s the payment date, and what’s blocking it?

When to use a firm reminder

• After a friendly reminder didn’t get a clear payment date.
• When the invoice is meaningfully overdue (e.g., 10–20+ days).
• When you need a binary reply: paid or date.

Copy/paste template

If they still don’t reply

• Forward the thread to Accounts Payable / finance and ask them to confirm payment scheduling.
• Add a clear internal deadline (e.g., 48 hours) before next step.
• Keep tone process-based, not emotional.

FAQ

Related templates

• No response follow-up email
• Accounts payable follow-up email (B2B)
• Final notice before collections
• Late fee notice email template