Past-Due Invoice Reminder Templates With a Late Fee Warning

Late-fee warnings work best when they’re calm, factual, and consistent with agreed terms. Use these templates to request payment or a scheduled date before fees apply.

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When to use / when to send

Checklist / what to include

  • Invoice #{{InvoiceNumber}} and amount {{Amount}}
  • Due date {{DueDate}} and that it is past due
  • Factual note: late fees may apply per agreed terms
  • Pay link {{PayLink}} plus request for scheduled payment date
  • Reply request by {{ReplyByDate}} and optional {{Phone}} for quick resolution

Copy/paste templates

How to use these templates

Recommended timing / follow-up plan

  • Send the warning once, then wait 24–48 hours for a response
  • If no reply, send one short bump asking for the scheduled date
  • Call and ask for the scheduled date and approver name
  • If they miss the stated date, set {{DeadlineDate}} and escalate
  • If you apply a fee, send a separate fee-applied notice consistently

Best practices / common mistakes

  • Do: reference agreed terms without arguing about policy
  • Do: ask for a scheduled payment date, not general updates
  • Don’t: warn about fees you won’t actually apply
  • Don’t: stack multiple warnings in one message
  • Do: keep the pay link visible and the next action simple

FAQ

When the invoice is past due and late fees were agreed in writing. Keep the warning factual and focus on payment or a scheduled date.

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