Third Notice Overdue Invoice Email Templates

The third notice is where you stop tolerating ambiguity. Use these templates to require payment now or a written commitment with an exact date.

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When to use / when to send

  • Use after the first and second reminders did not produce payment or a reliable scheduled date.
  • Best when the invoice is 10–21 days overdue and you’re preparing to escalate.
  • Tone should be firm and procedural, not emotional or accusatory.
  • Goal is simple: pay via {{PayLink}} or confirm a specific date by {{ReplyByDate}}.
  • If they still ignore you, follow with a deadline email using {{DeadlineDate}} and call via {{Phone}}.

Checklist / what to include

  • Invoice #{{InvoiceNumber}} and amount {{Amount}} (due {{DueDate}})
  • Statement that prior reminders were sent and payment is still outstanding
  • Pay link {{PayLink}} as the primary action
  • Require an exact payment date if not paying today
  • Ask for confirmation by {{ReplyByDate}}

Copy/paste templates

How to use these templates

Recommended timing / follow-up plan

  • Send third notice early in the week for maximum response time
  • If no reply within 24 hours: send one short bump in-thread
  • Next business day: call and ask for the scheduled payment date
  • Set {{DeadlineDate}} in writing if they won’t commit
  • Escalate after the deadline with a final demand message

Best practices / common mistakes

  • Do: keep it factual and consistent with prior messages
  • Do: ask for the scheduled date, not status updates
  • Don’t: threaten actions you won’t take
  • Don’t: accept “next week” without a day
  • Do: route to the approver if the contact can’t commit

FAQ

You stop asking for updates and require a commitment. The email should force a clear choice: pay now or provide an exact date.

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