Second Notice Overdue Invoice Email Templates

The second notice is where you stop “checking in” and start requiring a commitment. Use these templates to get payment now or a firm date—without escalating too early.

When to use / when to send

• Use after your first reminder didn’t result in payment or an exact payment date.
• Best around day 5–10 overdue, before you send a formal escalation notice.
• Send when you want a binary reply: paid today or committed date.
• If the contact is unresponsive, use this to route to the correct owner at {{Company}}.
• If there’s still no response after this, switch to phone/voicemail via {{Phone}}.

Checklist / what to include

• Invoice #{{InvoiceNumber}} and balance {{Amount}}
• Original due date {{DueDate}} and that it remains unpaid
• Pay link {{PayLink}} as the main action
• Request the exact pay date if not paying today
• Reply deadline: confirm by {{ReplyByDate}}

Copy/paste templates

Recommended timing / follow-up plan

• Send second notice 2–4 business days after the first reminder
• If no reply in 24 hours, send one short bump in the same thread
• Call the next business day and ask for the scheduled payment date
• If they won’t commit, set a deadline using {{DeadlineDate}}
• If the deadline passes, move to a formal escalation email

Best practices / common mistakes

• Do: require an exact date to stop endless “soon” replies
• Do: keep it procedural and easy to forward internally
• Don’t: add multiple asks (attachments, questions, renegotiation)
• Don’t: reset the clock every time they respond without a date
• Do: document all outreach and keep your next-step language consistent

FAQ

Related templates

• 3 day overdue invoice reminder email
• Accounts payable status check email
• 14 day overdue escalation email
• Overdue invoice SMS follow-up text