Second Payment Reminder Email Including Pay Link

If your initial reminder was missed or ignored, a second reminder that's short and contains a pay link can boost next-day payments. Use this template to reinforce urgency and remove friction.

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When to use / when to send

Checklist / what to include

Invoice #[InvoiceNumber] and [Amount]
Original due date [DueDate]
Easy payment link [PayLink]
Ask to confirm: payment completed or scheduled date
Contact for questions

How to use

Copy/paste template

Hi [ClientName],

Invoice #[InvoiceNumber] for [Amount], due [DueDate], remains outstanding. Please complete payment here: [PayLink], or reply with the exact payment date if you need more time.

Let me know if you have any questions.

Thank you,
[YourName]
[Company]

Follow-up plan + common mistakes

If no response within two business days, switch to call or escalate per your process
If they reply with ‘processing’, get the confirmed date
Don’t send more than two identical reminders—change the channel or escalate
Don’t include a narrative or apology—stick to invoice facts and actions

FAQ

Yes—direct payment links reduce friction and help you get paid faster.