Accounts Payable Follow-Up After Payment Run Day

If the payment run passed and nothing happened, the invoice likely wasn’t queued. Use this to force AP to confirm the new run date and the scheduled pay date.

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One-time payment for a basic reminder pack.

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Pro

$89

Full multi-email sequence plus templates and variations.

Generate an overdue reminder pack

When to use / when to send

Checklist / what to include

Invoice #{{InvoiceNumber}} and {{Amount}}
Due date {{DueDate}} and note: last run passed unpaid
Ask: is it queued/approved in your system?
Ask: which run date will pay it now?
Reply-by date {{ReplyByDate}}

How to use

Copy/paste template

Hi {{Name}},

Following up on invoice #{{InvoiceNumber}} for {{Amount}} (due {{DueDate}}). The last payment run passed and we haven’t received payment.

Can you confirm whether the invoice is approved/queued and which payment run date it is scheduled for now?

If it can be paid immediately, here’s the link: {{PayLink}}. Please reply by {{ReplyByDate}}.

Thanks,
{{YourName}}
{{Company}}
{{Phone}}

Follow-up plan + common mistakes

If no reply in 48 hours, bump once asking only for the run date
Call AP and request confirmation it’s queued and the run date
Confirm any run date back in writing immediately
Don’t accept “should be next run” without the date
Don’t restart the thread—keep a single audit trail
Escalate if two run dates are missed

FAQ

It’s often not fully approved or not queued in the system. Asking for the specific run date forces verification.