Final Payment Reminder Before Escalation
This is your last polite message before you switch to formal notices. Keep it calm, clear, and specific.
Generate free previewHow to keep it professional
- State facts only: invoice number, amount, due date, and days overdue.
- Ask for one clear action: confirm payment date or resolve today.
- Avoid threats or emotional language—keep it neutral and calm.
- Offer a simple path: pay link + “reply with date” option.
- If no response, move to your formal notice process (per your policy).
Copy/paste template
If they reply with “paid”
- Reply: “Thanks—appreciate it. Could you share the payment reference or remittance advice so I can match it quickly?”
- Check your bank/processor for matching amount + date + reference.
- If mismatch: ask for proof (receipt/transaction ID) and confirm invoice number.
- Once matched: confirm in writing that the invoice is closed and thank them.