Second Payment Reminder Email Template (Firm, Professional)
If the first reminder got ignored, your second message should remove ambiguity: ask for a payment date, include payment details, and make it easy to reply in one line.
Generate free previewWhen to send the second reminder
- Typically 3–5 business days after the first overdue reminder (if there’s no response).
- Earlier if the client is usually responsive and it’s clearly an oversight.
- Later if you have an agreed grace period or a strong relationship.
Subject lines
- Second reminder: invoice #{InvoiceNumber}
- Payment date needed — invoice #{InvoiceNumber}
- Following up again: #{InvoiceNumber} (due {DueDate})
- Outstanding invoice #{InvoiceNumber} — please confirm
- Can you confirm payment timing for #{InvoiceNumber}?
Email templates
Template 1 — Firm date request
Template 2 — “Is there an issue?”
Mini follow-up schedule
- Day 1 overdue: friendly check-in
- Day 4–5 overdue: second reminder (this email)
- Day 7–10 overdue: third reminder with a clear deadline
- Day 10–14 overdue: final notice (if needed)
What to avoid (keeps replies high)
- Long explanations or emotion — keep it factual.
- Vague asks like “any update?” — ask for a payment date.
- Threatening language — save escalation for later steps.