Scheduling Confirmation Request After Payment Promise

After a client promises to pay on a certain date, always get written confirmation. Use this short follow-up to secure exact timing and a direct route to payment or escalation if they delay.

When to use / when to send

Checklist / what to include

• Invoice #{{InvoiceNumber}}, amount {{Amount}}
• Reiterate the promised pay date
• Ask for confirmation payment will arrive as scheduled
• Provide pay link {{PayLink}}
• Reply-by deadline (ideally the promised day)

How to use

Copy/paste template

Follow-up plan + common mistakes

• If no confirmation by the promised day, call AP to request payment owner involvement
• If date slips, require a new written date—don’t let the deadline drift silently
• Don’t mix this with unrelated reminders—keep focused on the date only
• Don’t accept non-committal replies; insist on clarity
• Don’t reset the schedule without explicit confirmation

FAQ

Related templates

• Promise to pay still no payment follow-up email
• Payment confirmation request email post-overdue
• Invoice payment date confirmation request template
• Payment release date confirmation request email
• Overdue invoice payment confirmation request email