Payment Release Date Confirmation Request Email

Once an invoice is approved but not paid, asking for the payment release date creates real accountability. Use this message to get a clear date so you can track the actual release.

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When to use / when to send

Checklist / what to include

Invoice #{{InvoiceNumber}} and total {{Amount}}
Original due date {{DueDate}}
Specific ask: payment release date (not 'scheduled' or 'expected')
Pay link {{PayLink}} for immediate action
Contact information

How to use

Copy/paste template

Hi {{Name}},

Following up on invoice #{{InvoiceNumber}} for {{Amount}} due {{DueDate}}. Can you confirm what day payment will be released?

If immediate payment is possible, here’s the pay link: {{PayLink}}.

Please reply by confirming the exact release date.

Thanks,
{{YourName}}
{{Company}}

Follow-up plan + common mistakes

If you receive only 'scheduled' or 'in process,' clarify: 'Which date will funds be released?'
If they provide the date, acknowledge and prepare to check on that day
If not confirmed, escalate or call for exact timing
Don’t let vague answers go unchallenged
Don’t ignore discrepancies between policy and answer

FAQ

The release date is when funds actually move—not just planned. It prevents further delay.