Resend Invoice & Payment Request Email Template

When your original invoice is lost or ignored, resending it professionally keeps the paper trail clean. Use this concise template to prompt payment or clarify next steps.

When to use / when to send

• AP says invoice was never received or can't be located
• Client requests a resend for approval or processing
• Invoice is overdue and you have no response to earlier emails
• Payment link needs to be re-sent for convenience
• Missing remittance advice or unclear payment status communicated
• Use as a reset after prior reminders went ignored
• See also: <a href="/seo-pages/invoice-reminder-email-after-resend-request">invoice resend reminder</a> or <a href="/seo-pages/no-response-follow-up-email">no reply follow-up</a>

Checklist / what to include

• Invoice #[InvoiceNumber], amount [Amount], due [DueDate]
• Attach invoice PDF and any prior correspondence
• Clear reference: 'Resending as requested' or 'Per your request'
• Pay link [PayLink] for immediate action
• Reply-by date specifying action required
• Short, neutral subject line
• Your signature with contact info
• Thread must include all key info for audit trail
• Include reference to payment timing: see <a href="/seo-pages/final-demand-payment-email-deadline">final demand template</a>

Copy/paste template

How to use this template

• Send as a direct reply to the request or as a new thread labelled 'Resending'
• Always attach the full invoice PDF, even if sent before
• Confirm by reply when payment is scheduled or approved
• If silence follows, escalate after 2 business days
• Use a neutral tone and avoid blame/accusation
• Link escalation options to: <a href="/seo-pages/second-payment-reminder-email-template">second reminder template</a>

Recommended timing / follow-up plan

• Day 0: send immediately after resend request
• Day 2: bump if no reply
• If payment promised, confirm back in writing
• If due date passes, escalate with a stronger template
• If repeated lost invoices, escalate to AP owner
• Reference: <a href="/seo-pages/final-payment-reminder-before-escalation">final reminder before escalation</a> for next step

Best practices / common mistakes

• Always attach the latest invoice and supporting documents
• Don’t imply fault—focus on process and next steps
• Restate due date and payment details every time
• Don’t send multiple reminders in a single day
• If AP says it's lost again, request confirmation of correct email address
• Keep threads organized for audit purposes
• Link to: <a href="/seo-pages/invoice-reminder-email-after-resend-request">resend reminder template</a>

FAQ

Related templates

• Invoice reminder after resend request
• No response follow-up email
• Second payment reminder email
• Final demand payment email (deadline)
• Final payment reminder before escalation