Invoice Reminder Email After Resending an Invoice

“Can you resend it?” is often a delay tactic or a routing issue. Use this to confirm receipt and lock the payment run date immediately after you resend.

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When to use / when to send

Checklist / what to include

  • Invoice #{{InvoiceNumber}} and {{Amount}}
  • Due date {{DueDate}} and note: invoice was resent
  • Ask to confirm receipt by the correct AP mailbox/person
  • Ask: which payment run date it will be included in
  • Reply-by date {{ReplyByDate}} and pay link {{PayLink}}

How to use

Copy/paste template

Follow-up plan + common mistakes

  • If no reply in 24–48 hours, bump once asking only for the payment run date
  • If they say “not received,” ask for the exact AP email and resend one time
  • Call AP and ask whether invoice #{{InvoiceNumber}} is in the queue
  • Don’t keep resending repeatedly; it trains delay behavior
  • Don’t accept “received” without a payment run date
  • Set {{DeadlineDate}} if the resend loop continues

FAQ

Sometimes it’s genuine routing issues, but it can also be a delay tactic. Confirm receipt and immediately ask for the payment run date.

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