Resend Invoice Payment Request Email

This resend invoice payment request email template is your anchor for gently reminding clients of an unpaid invoice. Use it for quick follow-up and streamlined payment collection.

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When to use / when to send

Checklist / what to include

  • Original invoice #{{InvoiceNumber}} and {{Amount}}
  • Due date {{DueDate}}
  • A refreshed payment link {{PayLink}}
  • Confirmation of email address or designated AP contact
  • Reference to original send date (see <a href="/seo-pages/invoice-reminder-email-after-resend-request">repeat send template</a>)
  • Reply-by date {{ReplyByDate}}
  • Short, polite tone

Copy/paste template

How to use this template

  • Use immediately upon client’s request or after confirmed non-receipt.
  • Send from original thread to maintain history.
  • If you get no reply, follow up with AP manager.
  • Attach invoice PDF for AP tracking.

Recommended timing / follow-up plan

  • Resend day 1–2 after client says ‘not received.’
  • Follow-up in 2–3 days if still unpaid.
  • If two resends fail, escalate payment owner.
  • Flag for alternative contact if repeated misses.

Best practices / common mistakes

  • Always include invoice number and pay link.
  • Don’t sound annoyed; stay helpful.
  • Use correct AP address (see <a href="/seo-pages/invoice-reminder-email-to-new-ap-contact">new contact template</a>)
  • Limit repeats to two before calling.
  • Confirm recipient is still responsible.
  • Don’t resend daily, respect batching.
  • BCC yourself for tracking.

FAQ

Resend no more than twice. After that, escalate to the AP owner or call directly to confirm receipt.

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