Invoice Reminder Email to a New Accounts Payable Contact
When an invoice gets forwarded to a new AP person, it can reset progress. Use this to establish ownership quickly and lock a scheduling date.
Generate free previewWhen to use / when to send
Checklist / what to include
- Invoice #{{InvoiceNumber}} and {{Amount}}
- Due date {{DueDate}} and current status (due/overdue)
- Ask: are you the owner for scheduling payment?
- Ask: anything missing to process (PO, vendor setup, approvals)?
- Pay link {{PayLink}} and reply-by date {{ReplyByDate}}
How to use
Copy/paste template
Follow-up plan + common mistakes
- If no reply in 48 hours, bump once asking: “Are you the scheduling owner?”
- Call AP and ask for the owner and the payment run date
- After providing requested docs, ask for the scheduling date immediately
- Don’t re-explain the whole relationship—AP needs invoice facts
- Don’t accept “received” without a scheduling timeline
- If it stalls, set {{DeadlineDate}} and escalate