Reminder Email When Payment Link Is Inactive (Overdue)

If a client waits too long, their original payment link may expire or become inactive. Use this email to notify them, share a fresh link, and secure exact payment timing.

When to use / when to send

Checklist / what to include

• Invoice #{{InvoiceNumber}} and original due date {{DueDate}}
• State that the prior payment link expired or is inactive
• Provide the new {{PayLink}} prominently
• A single request: pay now or confirm the payment date
• Reply-by date {{ReplyByDate}} for confirmation

How to use

Copy/paste template

Follow-up plan + common mistakes

• If no reply, resend once or call and restate the date request
• If the client says they tried the previous link, confirm only the new one will work
• Don't extend deadlines repeatedly due to inactive links—set a real line
• Don't skip the date confirmation if they don’t pay right away
• Don’t resend old links; provide only the correct one

FAQ

Related templates

• Resend invoice payment request email
• Payment confirmation request email
• Short overdue invoice date demand email
• Firm payment reminder email
• Overdue invoice payment reminder link template
• Previous template: Partial payment follow-up email template
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