Invoice Reminder Email When Bank Details Changed

Bank detail changes create delays because AP won’t process without verification. Use this to confirm what they need, validate receipt, and lock a payment date.

When to use / when to send

Checklist / what to include

• Invoice #{{InvoiceNumber}} and {{Amount}}
• Due date {{DueDate}} and note: bank details were updated
• Ask: what verification is required to release payment?
• Ask: who owns vendor banking verification in AP
• Request the scheduled payment date after verification
• Reply-by date {{ReplyByDate}} and phone {{Phone}}

How to use

Copy/paste template

Follow-up plan + common mistakes

• If no reply in 48 hours, bump once asking for the verification owner
• Call AP and ask for the banking verification process and target date
• After verification is completed, request the scheduled payment date immediately
• Don’t send repeated banking info in long threads; follow their process
• Don’t assume “updated” means “approved” — ask for scheduling
• If it stalls, set {{DeadlineDate}} and escalate

FAQ

Related templates

• Accounts payable follow-up email
• Firm payment reminder email
• No response follow-up email
• Overdue invoice subject lines