Reminder Email for Unpaid Invoice After Bank Holiday

When an invoice is still unpaid after a bank holiday, it’s easy for AP to forget or deprioritize. Use this template to re-surface your invoice, get a payment date, and document the follow-up immediately after the break.

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When to use / when to send

Checklist / what to include

Invoice #{{InvoiceNumber}} and {{Amount}}
Original due date {{DueDate}} (note: holiday closure)
Payment link {{PayLink}}
One clear question: What date will payment be released?
Reply-by date {{ReplyByDate}} for confirmation

How to use

Copy/paste template

Hi {{Name}},

Hope you had a restorative holiday. I’m following up on invoice #{{InvoiceNumber}} for {{Amount}}, originally due {{DueDate}}.

Can you confirm the new payment release date, or complete payment via {{PayLink}}?

Please reply by {{ReplyByDate}}.

Thanks,
{{YourName}}
{{Company}}

Follow-up plan + common mistakes

If there’s no reply, follow up with a call the next day.
If they provide an update without a date, respond asking for the exact date.
Confirm any date back in writing.
Don’t assume the holiday explains all delays—request a schedule.
Avoid emotive language; keep it results-focused.

FAQ

Yes, briefly. It shows you understand logistics but keeps focus on payment scheduling.