Payment Promise Reminder Email – Confirm Date Commitment

When a client gives you a payment promise date, follow up proactively before the commitment passes. This template keeps the agreement in writing and helps prevent missed deadlines.

When to use / when to send

Checklist / what to include

• Invoice #{{InvoiceNumber}} and promised pay date {{DueDate}}
• Original amount due {{Amount}}
• Restate the client’s promise or agreement
• Pay link {{PayLink}} in the body
• Ask them to reply if there are any obstacles or delays
• Closing with {{YourName}}, {{Company}}

How to use

Copy/paste template

Follow-up plan + common mistakes

• Reply immediately if they say payment is delayed, and request the exact new date.
• If no response or payment is missed, reference this agreement in your escalation email.
• Don’t let new promises drift—always confirm in writing.
• Don’t move forward without a set pay date if delays occur.
• Avoid discussing unrelated account topics in this message.

FAQ

Related templates

• No response follow-up email
• Overdue invoice payment scheduling request email
• Firm payment reminder email
• Unpaid invoice reminder with strict deadline
• Promise to pay still no payment follow-up email
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