Overdue Invoice Payment Scheduling Request Email

When overdue invoices drag on, a scheduling request forces clarity. Use this template to ask for the exact scheduled payment run date from AP or finance.

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When to use / when to send

Checklist / what to include

Invoice #{{InvoiceNumber}} and {{Amount}}
Overdue since {{DueDate}}
Direct question: which payment run will include this invoice?
Requested reply-by date {{ReplyByDate}}
Pay link {{PayLink}}

How to use

Copy/paste template

Hi {{Name}},

Invoice #{{InvoiceNumber}} ({{Amount}}), overdue since {{DueDate}}, is still outstanding.

Could you confirm which payment run date it is scheduled for, or make immediate payment via {{PayLink}}?

Reply by {{ReplyByDate}} so we can update our records.

Thank you,
{{YourName}}
{{Company}}
{{Phone}}

Follow-up plan + common mistakes

Repeat the request for an exact date if you get a week or "next run"
If schedule isn’t clear, ask to speak with an AP manager
If no reply, call and request escalation
Don’t let vague timing reset the process
Don’t combine multiple invoice demands in this message

FAQ

It is the best way to confirm if the invoice is actually scheduled for payment in their system.