Overdue Invoice Reminder Email Requesting Confirmation of Receipt

Sometimes overdue invoices get ignored because the recipient claims they didn’t see them. This template lets you request confirmation the invoice was received, forcing a date or escalation.

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When to use / when to send

Checklist / what to include

  • Invoice #{{InvoiceNumber}} and {{Amount}}
  • Due date {{DueDate}} clearly stated
  • Request confirmation of receipt in the first line
  • Resend {{PayLink}} directly below
  • Ask for payment date if invoice was received, or confirmation if not

How to use

Copy/paste template

Follow-up plan + common mistakes

  • If they confirm receipt, immediately request a pay date if none given
  • If silence continues, try phone or escalate with a CC to AP manager
  • Don’t resend the whole invoice repeatedly unless requested
  • Don’t apologize—stay fact-based and proactive
  • Don’t delay escalation past your normal timeline

FAQ

After at least one ignored reminder, especially if the client claims email delivery issues.

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