Overdue Invoice Paid After Follow-Up Confirmation Email

Once overdue payment finally arrives, always confirm immediately so there’s a clear record. Use this confirmation after chasing payment and receiving it via {{PayLink}}.

When to use / when to send

Checklist / what to include

• Explicitly reference invoice #{{InvoiceNumber}} and payment amount {{Amount}}
• State the payment was received and applied
• Confirm the account is now current (unless there are fees or other unpaid items)
• Thank them for resolving promptly, if paid after chasing
• Your name and company details

How to use

Copy/paste template

Follow-up plan + common mistakes

• If payment was partial, specify the outstanding amount and due date
• If there are multiple invoices, send a summary confirmation
• Don’t delay confirmation—it builds goodwill and transparency
• Don’t leave the thread open-ended—close with a clear statement the account is current (or specify balance)
• Don’t combine with unrelated topics; keep this about payment received only

FAQ

Related templates

• Payment confirmation request after resolved invoice
• Partial payment follow-up email template
• No response follow-up email
• Overdue invoice payment scheduling request email
• Payment receipt confirmation request email template