Payment Receipt Confirmation Request Email Template

After your invoice has been marked as paid, it's important to receive a formal payment receipt or remittance advice for your records. Use this template to follow up with Accounts Payable and confirm the transaction is fully complete.

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When to use / when to send

Checklist / what to include

  • Invoice #{{InvoiceNumber}} and amount {{Amount}} received
  • Request for formal payment receipt or remittance advice
  • Thank you and any outstanding balance noted (if partial)
  • Your business name {{Company}} and contact info

How to use

Copy/paste template

Follow-up plan + common mistakes

  • If no reply, bump once asking only for the PDF/remittance advice
  • Do not send multiple requests; escalate only for compliance needs
  • If balance remains, reference outstanding amount in a follow-up
  • Don’t use this for initial payment requests—this is a confirmation only
  • Keep it professional and factual

FAQ

A formal receipt documents payment completion and simplifies future audits, reconciliation, or dispute resolution.

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