Overdue Invoice Approval Escalation Request

If approvals keep blocking payment after deadlines pass, escalate directly to an owner. Use this template to request final approval or a pay date, and avoid circular replies.

When to use / when to send

Checklist / what to include

• Invoice #{{InvoiceNumber}}, invoice amount {{Amount}}
• Original due date {{DueDate}}
• Who was responsible for last approval step
• Request for immediate approval or pay date
• Pay link {{PayLink}}
• Escalation note: this is delaying payment

How to use

Copy/paste template

Follow-up plan + common mistakes

• If no reply in 1 business day, call the decision-maker using their direct number.
• If they reply 'processing,' ask for the specific date.
• Avoid emotional or accusatory tone—stick to the facts.
• Don’t repeat the escalation too often—one serious ask then next step.
• Don’t send to too many at once—target the responsible approver.

FAQ

Related templates

• Invoice approval delay follow-up template
• AP owner escalation request email template
• Escalation request cc accounts payable manager template
• Payment scheduling request email template
• Partial payment follow-up email template