Net 30 Overdue Invoice Follow-Up Sequence

Many clients expect you to forget Net 30 deadlines. These follow-up templates and best practices help turn overdue Net 30 invoices into paid ones with minimal stress. Templates only — not legal advice.

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When to use / when to send

The invoice is on Net 30 terms and has passed the 30-day mark without reply.
Previous reminders yielded no concrete payment date.
You want a process for chasing but not burning AP relationships.
Client history shows invoice drift is common.
Your escalation policy triggers after a specific number of business days overdue.

Checklist / what to include

Invoice #{{InvoiceNumber}} and Net 30 due date.
Number of days overdue.
Amount owing and pay link.
Request for scheduled payment date (not just ‘processing’).
AP contact name and info.
Reply-by date for clarity.
Escalation warning if final step reached.
Summary of previous contacts (if needed).

Copy/paste templates

Hi {{Name}},

Invoice #{{InvoiceNumber}} (Net 30, due {{DueDate}}) is now overdue. Please let us know when payment will be scheduled or use this pay link: {{PayLink}}.

Checking back—any update on the scheduled payment date for invoice #{{InvoiceNumber}}? If you can’t pay now, a date helps me update our records.

If payment or a scheduled date isn’t provided by {{DeadlineDate}}, we will follow the next step in our overdue policy. Please reply ASAP.

Pay link for invoice #{{InvoiceNumber}}: {{PayLink}} Reply when processed.

If unresolved, our AP policy requires escalation after {{EscalationDays}} days overdue. Please confirm your AP owner so we can close this out quickly.

Hi AP/Finance team – please confirm scheduled payment run for invoice #{{InvoiceNumber}} and if additional information is required.

How to use these templates

Start the sequence immediately after Net 30 due date if unpaid.
Advance the tone and urgency every 3–5 business days.
Document all communications and deadlines.
Request escalation only at the final step.
Stay neutral—don’t accuse or pressure unnecessarily.

Recommended timing / follow-up plan

Day 1 overdue: First follow-up.
Day 5: Second reminder.
Day 10: Firm ask with escalation warning.
Day 15: Final escalation to AP lead.
Confirm all dates and commitments in writing.
If no reply, close out with a final written statement and next steps.

Best practices / common mistakes

Do: Stick to Net 30 facts and deadlines.
Do: Advance through your sequence—don’t hover on one template.
Do: Respect relationships—keep tone professional.
Don’t: Assume silence means processing; always verify.
Do: Use clear pay links and request confirmation after payment.
Don’t: Wait indefinitely after escalation warning.
Do: Copy AP owner early in the process if needed.
Don’t: Bundle multiple invoices unless policy allows.

FAQ

It’s common for AP departments to batch payments, causing slip-ups past the due date. Persistent, professional reminders help keep yours on track.