Invoice Reminder Email for Payment Term Change

If payment terms changed for a client, clarity is essential. Use this template to remind them of the new terms, outline what’s due, and request a payment date.

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When to use / when to send

Checklist / what to include

  • Invoice #{{InvoiceNumber}}, amount {{Amount}}
  • Previous and new terms clearly stated
  • New due date {{DueDate}}
  • Direct payment link {{PayLink}}
  • Ask: confirm payment date or pay now

How to use

Copy/paste template

Follow-up plan + common mistakes

  • If they challenge the new terms, reply with a brief explanation and restate the invoice due date
  • Never ignore confusion on terms—clarify before requesting payment
  • Always confirm any payment date in writing
  • Don’t rewrite the policy in every follow-up—keep it short and reference previous notice
  • Don’t allow the due date to drift because of a term disagreement

FAQ

Clarify when the change took effect, and enforce it on future invoices only if needed for goodwill.

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