CC Manager in Overdue Invoice Reminder Email

Sometimes adding a manager to the thread is the nudge needed to get paid. Use this template when you want to escalate visibility without confrontation.

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When to use / when to send

Checklist / what to include

Invoice #{{InvoiceNumber}} – total {{Amount}}
Original due date {{DueDate}}
CC manager or relevant owner in the email to increase accountability
Payment deadline or reply-by date {{ReplyByDate}}
Pay link {{PayLink}} and your contact information

How to use

Copy/paste template

Hi {{Name}},

Following up on invoice #{{InvoiceNumber}} for {{Amount}}, due {{DueDate}}. Looping in {{ManagerName}} (CC) to help resolve any issues so we can move forward together.

Please pay via {{PayLink}} or reply with the payment date by {{ReplyByDate}}.

Thank you,
{{YourName}}
{{Company}}

Follow-up plan + common mistakes

If the main contact replies, confirm with all CCs and clarify next steps
If no response, escalate to a more senior owner
Don’t CC too many people unnecessarily—it dilutes accountability
Don’t create a new thread; always reply in the existing chain
Don’t use blame or overly aggressive language

FAQ

Often, yes. It adds visibility and urgency—especially when prior reminders have failed.