Overdue Invoice Short Escalation Request Email

When reminders aren't working, a short and direct escalation request signals you’re serious. Use this to set expectations and move the process forward.

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When to use / when to send

Checklist / what to include

  • Invoice #{{InvoiceNumber}}, total {{Amount}}
  • Original due date {{DueDate}}
  • Firm new deadline {{DeadlineDate}} for payment or reply
  • Clear next step if ignored (like collections or legal)
  • Pay link {{PayLink}} and your contact

How to use

Copy/paste template

Follow-up plan + common mistakes

  • If they reply with a date, restate and track it
  • If ignored, initiate escalation on the day after deadline
  • Avoid repetitive long messages—one concise nudge, then action
  • Don’t threaten consequences you aren’t ready for
  • Don’t delay next steps past the stated deadline

FAQ

If you've already sent several, a brief note is fine. The focus should be on payment and next steps.

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