7-Day Overdue SMS Payment Reminder Script

When email gets ignored, SMS can force a fast response. Use this for invoices ~7 days overdue to get either payment today or a confirmed pay date.

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When to use / when to send

Checklist / what to include

  • Your identity: {{YourName}} from {{Company}}
  • Invoice reference #{{InvoiceNumber}} and {{Amount}}
  • One clear ask: pay link {{PayLink}} or confirm pay date
  • A short reply deadline (use {{ReplyByDate}})
  • Optional: your callback number {{Phone}}

How to use

Copy/paste template

Follow-up plan + common mistakes

  • If no response, call 1 business day later and ask for the payment owner
  • If they reply “processing,” request the exact payment date immediately
  • If they give a date, confirm it back and follow up the morning after if unpaid
  • Don’t send multiple SMS messages in a row—one message, then a call
  • Don’t add long context; keep it one screen
  • Avoid sending outside business hours unless you’re sure it’s welcome

FAQ

Often yes if you already have a business relationship and a known number. Keep it short and professional.

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