Short Reminder Email for Updated Payment Schedule Request

If the client changed their internal schedule or payment process, this direct reminder requests the latest timing and payment date. Use it when you need facts and a clear next step.

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When to use / when to send

Checklist / what to include

  • Invoice #{{InvoiceNumber}}, {{Amount}}, due {{DueDate}}
  • Statement about the process or schedule change
  • Direct ask for new scheduled payment date
  • Pay link {{PayLink}}
  • Reply by a set deadline (e.g., 48 hours)

How to use

Copy/paste template

Follow-up plan + common mistakes

  • If no reply or only a vague promise, follow up or call immediately
  • Never assume a new schedule means ‘soon’—always request the date
  • If new schedule isn’t clear, escalate as needed
  • Document the updated date and follow up if missed

Disclaimer

FAQ

Escalate to their AP owner or supervisor—uncertain timing suggests a lack of scheduling.

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