Resend Invoice Request Template

If you need a client to resend an invoice due to missing emails or issues with attachments, send this simple request to get the process moving again fast.

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When to use / when to send

Checklist / what to include

Brief subject: Request to resend invoice
Invoice number and details (amount, due date)
Ask for PDF and/or original email/portal upload
Your updated preferred receiving address
Request confirmation of receipt once resent

How to use

Copy/paste template

Hi {{Name}},

Could you please resend invoice #{{InvoiceNumber}}, due {{DueDate}}, as we didn’t receive it or couldn’t open the attachment?

Our preferred address is {{InvoiceEmail}}. Please let us know when it’s resent so we can confirm receipt and processing.

Thank you so much,
{{YourName}}

Follow-up plan + common mistakes

If no reply, resend your request (with the original thread attached)
If it’s urgent, call AP and request it by phone as well
Confirm you received the new invoice before assuming payment will process
Don’t wait multiple billing cycles—stay on top of missing invoices

FAQ

Yes, if the invoice is urgent or you do not get a response within one business day.