Resend Invoice Payment Request Message Template

If your original payment request was ignored, this resend invoice payment request message template helps you stay on track, confirm delivery, and push for a clear pay date.

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When to use / when to send

After sending an invoice and no payment or reply within 5 days.
If your first message bounced or was not delivered.
When AP asks to resend for approval or processing.
Needed for duplicate submission after correction.

Checklist / what to include

Full invoice #{{InvoiceNumber}}, {{Amount}}, {{DueDate}}.
Short note: "Resending for your records".
One pay link: {{PayLink}} included inline.
Direct question: Can you confirm new scheduled pay date?
Reference "resend-invoice-payment-request-template" for workflow.
Confirm recipient email and attachment format.

Copy/paste template

Hi {{ClientName}},

Resending invoice #{{InvoiceNumber}} (due {{DueDate}}) for {{Amount}} as we have not received confirmation or payment yet.

Could you confirm that you’ve received this copy, and let us know the scheduled payment date? You can also pay directly here: {{PayLink}}.

Thank you for your assistance,
{{YourName}}
{{Company}}

How to use this template

Attach the invoice and keep message short and clear.
Send within the same thread for tracking.
If no reply in 24 hours, escalate using AP phone script.

Recommended timing / follow-up plan

Resend 3–5 days after the original payment request.
If no response within 1 business day, reply or call AP contact.
Consider escalating to AP manager or procurement if silent twice.

Best practices / common mistakes

Attach file as PDF and avoid zip files for delivery.
For guidance, see "resend-invoice-payment-request-template" next.
Do not rewrite entire message history—1–2 lines only.
Avoid sending multiple resends within 24 hours.
Check recipient address and ensure previous message didn’t bounce.

FAQ

3 to 5 business days is reasonable unless there’s urgency or a deadline pending.