Short Notice Before Automatic Payment Suspension Email

Send this when you intend to automatically suspend services due to nonpayment. It gives clear, brief notice, explaining what will occur and how payment can resolve it.

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When to use / when to send

Checklist / what to include

  • Invoice #{{InvoiceNumber}}, outstanding amount {{Amount}}, and due date {{DueDate}}
  • Firm suspension date {{SuspensionDate}}
  • One payment link {{PayLink}}
  • One clear ask: pay or confirm arrangement before suspension
  • Your phone {{Phone}} and a reply-by deadline

How to use

Copy/paste template

Follow-up plan + common mistakes

  • If payment arrives, confirm and lift suspension immediately
  • Don’t threaten suspension unless you will follow through
  • Always provide at least one reply method (phone/email)
  • Confirm in writing if an arrangement is agreed
  • Never suspend without final confirmation and prior warning

FAQ

Typically 1–3 business days—enough to act but not long enough to delay indefinitely.

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