Reminder Email Requesting Scheduled Payment Date

Once you’ve sent a few general reminders, switch to a payment date request. Use this template to ask for the exact date your invoice will be paid, not just a vague update.

When to use / when to send

Checklist / what to include

• Invoice #{{InvoiceNumber}} and {{Amount}}
• Original due date {{DueDate}}
• Ask directly for scheduled payment date
• Reply-by deadline {{ReplyByDate}}
• One-click pay link {{PayLink}}

How to use

Copy/paste template

Follow-up plan + common mistakes

• If they reply with a process update, reply asking for the date again.
• If no reply by {{ReplyByDate}}, call accounts payable to confirm date.
• Don’t accept "processing" as a final answer.
• Don’t send lengthy explanations—stick to dates.
• Keep the email concise to ensure it’s read.

FAQ

Related templates

• Firm payment reminder email
• No response follow-up email
• Overdue invoice subject lines
• Accounts payable follow-up after payment run day
• Final reminder before escalation