Reminder Email After Bank Holiday Payment Delay

When an unexpected bank holiday disrupts payment timing, use this focused reminder to clarify the new payment date or unlock immediate payment. Keep the tone neutral and reference the delay for context.

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When to use / when to send

Checklist / what to include

  • Invoice #{{InvoiceNumber}} and {{Amount}}
  • Due date {{DueDate}}
  • Reference to bank holiday (if relevant)
  • Request updated payment date or payment now via {{PayLink}}
  • Reply-by date {{ReplyByDate}} for clarity

How to use

Copy/paste template

Follow-up plan + common mistakes

  • If no reply by {{ReplyByDate}}, call AP next business day
  • Confirm any new date in writing
  • Don’t delay the follow-up email more than 1 business day post-holiday
  • Don’t send a long explanation—reference the holiday, then request specifics
  • Don’t wait for them to raise the holiday issue—address it up front

FAQ

Send on the first business day after the holiday to stay top-of-mind and reset expectations.

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