Payment Confirmation Request After Partial Payment

When a partial payment posts but the full balance remains, you need written confirmation of the schedule for the remainder. Use this to clarify next steps and lock in a new due date.

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When to use / when to send

Checklist / what to include

  • Invoice #{{InvoiceNumber}}, original amount {{Amount}}, due {{DueDate}}
  • Amount received and outstanding balance
  • Request for confirmation on next scheduled payment date
  • Pay link {{PayLink}} for balance payment
  • Mention payment methods if alternatives are possible

How to use

Copy/paste template

Follow-up plan + common mistakes

  • If no reply in 1–2 days, escalate to AP manager or payment owner
  • Confirm all payment and date details back in writing as received
  • Don’t extend deadlines without written commitment
  • Don’t assume paying a portion means full settlement is guaranteed
  • Keep your ledger and records updated each step

FAQ

Yes, it maintains goodwill and reinforces the need to complete payment.

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