Payment Reminder Email Templates After Partial Payment

Partial payment is progress, but it can also become a stall tactic. Use these templates to confirm the remaining balance and lock a clear date for the remainder in writing.

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When to use / when to send

Checklist / what to include

  • Invoice #{{InvoiceNumber}} and original amount {{Amount}}
  • Acknowledge partial payment received (without arguing)
  • Ask for the exact date the remainder will be paid
  • Provide {{PayLink}} for the remaining balance
  • Request confirmation by {{ReplyByDate}} and include {{Phone}}

Copy/paste templates

How to use these templates

Recommended timing / follow-up plan

  • Send remainder follow-up the same day the partial payment posts
  • If no reply in 24 hours, send a short bump asking for the exact date
  • Call the next business day if they still avoid committing
  • Set {{DeadlineDate}} if the remainder drifts without a date
  • If deadlines are missed, move to escalation messaging

Best practices / common mistakes

  • Do: get the remainder date in writing immediately
  • Do: keep the tone neutral—partial payment is not the finish line
  • Don’t: accept “we’ll send the rest soon” without a date
  • Don’t: let the remainder become a new net term by default
  • Do: confirm any plan as dates + amounts

FAQ

Yes, briefly, then move straight to scheduling the remainder. The goal is to prevent the remaining balance from drifting.

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