Overdue Invoice Reminder Before Customer Vacation

When a key contact will be out for vacation and an invoice is overdue, send a timely reminder with all payment options. This steers clear of long delays caused by absence.

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Starter

$39

One-time payment for a basic reminder pack.

Generate base pack

Pro

$89

Full multi-email sequence plus templates and variations.

Generate an overdue reminder pack

When to use / when to send

Checklist / what to include

Invoice #{{InvoiceNumber}} and amount {{Amount}}
Due date {{DueDate}}
State their upcoming vacation (by name or department)
Request payment or a confirmed pay date before vacation
Provide pay link {{PayLink}} and your contact number

How to use

Copy/paste template

Hi {{Name}},

Invoice #{{InvoiceNumber}} for {{Amount}} (due {{DueDate}}) remains unpaid. I understand you’ll be out for vacation soon.

Can payment be completed before you leave? Here’s the link: {{PayLink}}. If not, please confirm who will coordinate during your absence.

Thanks,
{{YourName}}
{{Company}}

Follow-up plan + common mistakes

If no response before vacation, escalate to backup AP contact immediately
If they pay, confirm and close the loop same day
Don’t rely on an autoreply for next steps—plan ahead
Don’t send only generic reminders; personalize to their absence
Don’t delay follow-up or the invoice could remain unpaid weeks longer

FAQ

Escalate to their backup AP contact or supervisor as soon as their absence starts. Avoid long gaps in communication.