Overdue Invoice Payment Confirmation Email With Reply Request

When you must confirm both payment and response, this template combines direct pay links with a reply ‘ask’ that closes the loop and boosts accountability.

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When to use / when to send

Checklist / what to include

Invoice #{{InvoiceNumber}}, amount {{Amount}}, due date {{DueDate}}
Direct pay link {{PayLink}}
Explicit ask for 'reply to confirm' once payment is made
Ask for reply with scheduled payment date if paying later
Reply-by date {{ReplyByDate}} for accountability

How to use

Copy/paste template

Hi {{Name}},

Invoice #{{InvoiceNumber}} for {{Amount}} was due {{DueDate}} and remains unpaid.

Please pay here: {{PayLink}} and reply to confirm payment.

If unable to pay now, reply with the exact date the payment will be made.

Please reply by {{ReplyByDate}}.

Thank you,
{{YourName}}
{{Company}}

Follow-up plan + common mistakes

If no reply, resend with shorter subject and call AP if available
If they reply 'processing', ask for scheduled date in writing
Don’t remove the explicit reply request—it drives accountability
Don’t extend deadlines repeatedly—enforce your dates
Don’t send different formats in the same thread: stay consistent

FAQ

It gives both sides a clear, documented record and avoids disputes later.