Overdue Invoice Reminder Email for AP Contact Switchover

AP contact changes can create payment delays. Use this overdue invoice reminder to make sure your request is acted on, even during an AP switchover.

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Starter

$39

One-time payment for a basic reminder pack.

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Pro

$89

Full multi-email sequence plus templates and variations.

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When to use / when to send

Checklist / what to include

Invoice #{{InvoiceNumber}} and {{Amount}}
Original due date {{DueDate}}
State you understand AP is changing hands
Ask who is now responsible, or if the new contact is already on copy
Include {{PayLink}} for direct payment
Reply-by date {{ReplyByDate}} for clarity

How to use

Copy/paste template

Hi {{Name}},

I understand there’s been a change in AP contacts. Invoice #{{InvoiceNumber}} for {{Amount}} (due {{DueDate}}) is still open.

Could you confirm who is now responsible for this payment, or is the new contact on copy here?

For reference, the payment link is: {{PayLink}}.

Please reply by {{ReplyByDate}}.

Thank you,
{{YourName}}
{{Company}}

Follow-up plan + common mistakes

If new contact replies, confirm payment date and responsibilities instantly
If you get no answer by {{ReplyByDate}}, call to confirm contact and escalate internally if needed
Don’t assume payment is being processed without written handoff confirmation
Never lose the thread linking new and old contact
Use this only for real AP team changes

FAQ

Responsibility often isn’t clearly handed off, and old reminders may get lost during transitions.