Overdue Invoice Cleared for Payment Release Reminder

If your invoice is ‘approved’ but unpaid, it’s stuck before release. Use this message after receiving approval to confirm when funds will actually be sent.

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When to use / when to send

Checklist / what to include

  • Invoice #{{InvoiceNumber}} and {{Amount}}
  • Approval confirmation in previous reply (if any)
  • Ask for payment release date
  • Reply-by deadline {{ReplyByDate}}
  • One pay link {{PayLink}}

How to use

Copy/paste template

Common workflow delays + best escalation points

  • If AP says ‘it’s in the queue’, ask which payment run or release date applies.
  • If they promise a date and miss it, reply the day after.
  • Don’t wait more than 2 business days after approval without a concrete release date.
  • If there’s repeat stalling, ask to cc an AP/finance manager.
  • Keep thread history short and factual.

FAQ

Always ask for the specific release date, not just ‘scheduled’. Dates drive action.

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