Overdue Invoice Reminder with Operations Manager on CC

Escalating an overdue invoice by adding an operations manager helps break bottlenecks. Use this email to request a payment date and show increasing urgency.

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Starter

$39

One-time payment for a basic reminder pack.

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Pro

$89

Full multi-email sequence plus templates and variations.

Generate an overdue reminder pack

When to use / when to send

Checklist / what to include

Invoice #{{InvoiceNumber}}, {{Amount}}, original due date {{DueDate}}
Operations manager added on CC
Request specific date for payment or reply
Pay link {{PayLink}} for easy resolution
Reply-by date {{ReplyByDate}} to set next step

How to use

Copy/paste template

Hi {{Name}},

Following up on invoice #{{InvoiceNumber}} ({{Amount}}, due {{DueDate}}). As we haven’t received confirmation, I’ve included [OpsManagerName] on CC to help resolve the payment schedule.

Please complete payment via {{PayLink}} or reply with the payment date.

Please respond by {{ReplyByDate}} so we can update our records.

Thanks,
{{YourName}}
{{Company}}

Follow-up plan + common mistakes

If no reply by {{ReplyByDate}}, escalate to the next decision-maker
Confirm all commitments in writing once a date is provided
Don’t use CC as a threat—be factual and neutral
Don’t skip prior reminders—CC only for escalations
Don’t request payment from those without authority—keep to AP/manager

FAQ

Often, yes. It signals accountability and urgency, which can prompt action from AP.