CC Manager on Overdue Invoice Reminder Email

When payment stalls, adding a manager to the thread increases urgency. This template shows how to CC the right stakeholder for faster action and a firm payment date.

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When to use / when to send

Checklist / what to include

Invoice #{{InvoiceNumber}} and {{Amount}} upfront
Explain why you’ve looped in a manager (e.g. for visibility)
Clearly request a pay date, not just status
Include pay link {{PayLink}} and phone {{Phone}} if needed

How to use

Copy/paste template

Hi {{Name}},

Following up on invoice #{{InvoiceNumber}} for {{Amount}} (due {{DueDate}}). Since we haven’t been able to schedule payment, I’ve CCed {{ManagerName}} for visibility. Please reply with the exact pay date or use this link: {{PayLink}}.

If you’d prefer to call, reach me at {{Phone}}.

Thanks,
{{YourName}}
{{Company}}

Follow-up plan + common mistakes

If the CC remains silent, call and request decision-maker involvement
Don’t CC managers on the first reminder—only after missed responses
Always confirm any payment date in writing to all involved
Don’t over-justify the CC—just state it as standard process

FAQ

Yes, it typically signals seriousness and increases accountability, leading to a faster or clearer response.