Overdue Invoice Escalation Email With CC Manager

Adding a manager to escalation emails increases urgency and accountability. Use this template to firmly request payment or a confirmed date when previous reminders have been ignored.

Generate free preview

Starter

$39

One-time payment for a basic reminder pack.

Generate base pack

Pro

$89

Full multi-email sequence plus templates and variations.

Generate an overdue reminder pack

When to use / when to send

Checklist / what to include

Invoice #{{InvoiceNumber}}, {{Amount}}, due {{DueDate}}
Pay link {{PayLink}}
Exact payment date request (not just ‘soon’)
CC: manager or AP decision-maker
Stated next step if no reply

How to use

Copy/paste template

Hi {{Name}},

Invoice #{{InvoiceNumber}} for {{Amount}} was due {{DueDate}} and is still unpaid.

Please pay via {{PayLink}} or reply with the confirmed payment date. I have copied [ManagerName] to help resolve this quickly.

If no reply or payment by {{ReplyByDate}}, we will escalate to the next step.

Regards,
{{YourName}}
{{Company}}

Follow-up plan + common mistakes

If payment made, thank all parties and confirm receipt
If date given, confirm and track delivery strictly
If silent after CC, escalate via call or next in command
Don’t over-explain—remain factual and brief
Don’t CC randomly—choose leaders who can help

FAQ

Usually a department manager or AP lead who can authorize payment or force scheduling.