Net 60 Overdue Invoice Reminder Email Template

Invoices with net 60 payment terms require serious reminders when overdue. Use this focused email template to secure a pay date or trigger escalation after a long delay. Templates only — not legal advice.

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When to use / when to send

Checklist / what to include

  • Invoice #{{InvoiceNumber}}, {{Amount}}, due date ({{DueDate}}).
  • Reference to net 60 terms (per agreement).
  • Direct pay link or transfer instruction ({{PayLink}}).
  • Firm ask: pay now or confirm payment date.
  • Reply-by date.
  • Contact: {{YourName}}, {{Company}}, {{Phone}}.
  • Policy reference for escalation if ignored.
  • Concise, professional subject line.
  • Templates only disclaimer in footer.
  • Option to schedule a call for pay date clarification.
  • No threats or emotional wording.

Copy/paste template

How to use this template

  • Send immediately after the due date passes.
  • If no reply, follow up by phone or escalate after 5 days.
  • If client requests an extension, confirm the new date in writing.
  • Document any escalations internally for audit.
  • Use the same thread for future reminders on this invoice.

Recommended timing / follow-up plan

  • Send on 1st day overdue.
  • If no reply, resend after 3 business days.
  • Call after 1 week of silence.
  • If still unpaid after 10 days, prep escalation step.
  • Send final demand if unresolved at 15 days overdue.

Best practices / common mistakes

  • Do: Start with a neutral, professional tone.
  • Do: Reference your payment policy/contract.
  • Do: Offer an option to schedule a call.
  • Don’t: Change the thread subject for each reminder.
  • Don’t: Wait more than a week to escalate if ignored.
  • Don’t: Accept vague replies or empty assurances.
  • Do: Include pay link in every follow-up.
  • Don’t: Use negative language or threats.
  • Don’t: Omit contact details.
  • Do: Document all attempts for compliance.

FAQ

Send on the day after the due date. Early, clear reminders boost prompt payment rates.

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