Missing Bank Details Invoice Payment Reminder

Many payment delays happen because a client’s bank or remittance details are incomplete. Use this focused reminder to request missing account info and avoid lost or bounced payments.

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Starter

$39

One-time payment for a basic reminder pack.

Generate base pack

Pro

$89

Full multi-email sequence plus templates and variations.

Generate an overdue reminder pack

When to use / when to send

Checklist / what to include

State the invoice needing payment
Request missing bank or remittance details (account, IBAN, routing)
Ask for remittance advice if available
Include your own account info if they request it
Thank and offer contact for clarifications

How to use

Copy/paste template

Hi {{Name}},

We’re preparing to remit payment for invoice #{{InvoiceNumber}}, but we’re missing some required bank details.

Could you confirm the following: 
- Account name
- Account number/IBAN
- Routing/SWIFT code

If you have a remittance advice template, please attach that as well.

Thanks for helping us avoid processing delays!

Best,
{{YourName}}
{{Company}}

Follow-up plan + common mistakes

If you receive incomplete info, follow up for remaining required fields
Don’t process payment without confirmed details—can cause rejection or delay
Always thank AP for their quick reply when they send info
If no reply after 1-2 days, follow up by phone or with a backup contact
Never share your own sensitive info via insecure channels

FAQ

Banking systems require specific data for transfers. Missing or incorrect details lead to failed transactions and payment delays.