International Wire Payment Reminder Email Templates

International wires often “float” without a clear settlement date. Use these templates to get the send date, reference, and expected arrival—then confirm the pay timeline.

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When to use / when to send

Checklist / what to include

Invoice #{{InvoiceNumber}} and amount {{Amount}}
Due date {{DueDate}} and request for wire send date
Ask for the wire reference / confirmation details
Ask: expected settlement/arrival date
Offer {{PayLink}} as an alternative for immediate payment (if applicable)
Request a reply by {{ReplyByDate}}

How to use

Copy/paste templates

Hi {{Name}},

Following up on invoice #{{InvoiceNumber}} for {{Amount}} due {{DueDate}}.

If payment is being made by international wire, can you confirm:
1) the date the wire will be sent (or was sent),
2) the wire reference/confirmation, and
3) the expected settlement/arrival date?

If you’d prefer a faster option, you can also pay here: {{PayLink}}.

Please reply by {{ReplyByDate}}.

Thanks,
{{YourName}}
{{Company}}
{{Phone}}

Hi {{Name}},

Can you confirm the wire send date and expected arrival for invoice #{{InvoiceNumber}} ({{Amount}}), due {{DueDate}}?

If it hasn’t been initiated, please confirm the exact date it will be paid. Link option: {{PayLink}}.

Reply by {{ReplyByDate}}, please.

{{YourName}}
{{Phone}}

Follow-up plan + common mistakes

If no reply in 24–48 hours: bump once asking for the wire reference
Call and request the send date and reference on the phone
If they claim it was sent, ask for proof (reference) before waiting
Do not accept “in process” without an expected settlement date
Keep one thread so references don’t get lost
If still unclear, set {{DeadlineDate}} and escalate

FAQ

Timelines vary by bank and country. Ask for the wire send date and expected settlement date so you’re not guessing.