Late Fee Waiver Offer Email Templates

A waiver can unlock payment when people are stuck on “fees.” Use these templates to offer a simple deal: pay by a deadline and the fee is waived.

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Full multi-email sequence plus templates and variations.

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When to use / when to send

Checklist / what to include

Invoice #{{InvoiceNumber}} and overdue amount {{Amount}}
Original due date {{DueDate}}
Clear waiver condition: pay by {{DeadlineDate}}
One pay link {{PayLink}}
Request confirmation by {{ReplyByDate}}

How to use

Copy/paste templates

Hi {{Name}},

To close out invoice #{{InvoiceNumber}} ({{Amount}}) due {{DueDate}}, we can waive the late fee if payment is completed by {{DeadlineDate}}.

Payment link: {{PayLink}}.

If you plan to use this waiver, please reply by {{ReplyByDate}} to confirm the payment date.

Thanks,
{{YourName}}
{{Company}}
{{Phone}}

Hi {{Name}},

One-time offer to close invoice #{{InvoiceNumber}}: late fee waived if paid by {{DeadlineDate}}.

Pay here: {{PayLink}}. Please confirm by {{ReplyByDate}}.

{{YourName}}

Follow-up plan + common mistakes

Send waiver offer once, with a real deadline
If no reply in 24–48 hours, bump once: “confirm pay date by {{ReplyByDate}}”
If they accept, confirm the deadline in writing
If they miss {{DeadlineDate}}, remove the waiver and return to standard escalation
Avoid repeated waivers; it trains delays
If still unpaid, move to firm reminder and escalation

FAQ

It can remove friction and create urgency if you pair it with a real deadline. Use it sparingly so it doesn’t become expected.