Late Fee Reminder After Missed Payment Date

Once a payment date is missed and your terms allow a late fee, send a clear policy reminder. This template is for immediate, process-driven follow-up.

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When to use / when to send

Checklist / what to include

  • Invoice #{{InvoiceNumber}}, amount {{Amount}}, original due {{DueDate}}
  • Date late fee was applied
  • Specific mention of missed payment date
  • Direct pay link {{PayLink}}
  • Reply-by date {{ReplyByDate}} for pay date or payment

How to use

Copy/paste template

Follow-up plan + common mistakes

  • If the fee is disputed, continue to request payment of the undisputed part.
  • If no reply, escalate per your collections policy.
  • Don’t accept long explanations for missed date—focus on next payment step.
  • Don’t waive the fee unless you intend it as a one-time exception.
  • Don’t send this email before the payment date passes.

FAQ

Ask for payment of the undisputed (original) amount and set a date for the disputed portion; don’t let disagreements delay all payment.

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